Privacy Policy
1. Data Controller
Atequa sarl
Limited liability company under Luxembourg law
19 Rue de l'industrie
L-8069 Bertrange, Luxembourg
Represented by: Delgoffe Manuel, Managing Director
Contact: claire@aurumaris.fr
2. Data Collected
When using the aurumaris.fr website, we may collect the following data:
- Identification data: name, email address, phone number
- Order data: shipping and billing address, purchase history
- Connection data: IP address, browsing data, technical cookies
- Professional data (pro area): company name, VAT number
- Contact data: messages sent via the contact form
3. Purpose of Processing
Your data is collected for: order management, account creation, processing contact requests, managing professional access, site improvement, and compliance with legal obligations. If you start an order without completing it, we may send you up to two email reminders within 24 hours (legitimate interest); each email contains an unsubscribe link.
4. Legal Basis
Contract execution, consent, legitimate interest, and legal obligation.
5. Retention Period
- Order data and invoices: 10 years
- Customer account data: duration of relationship + 3 years
- Contact form: 3 years
- Cookies: 13 months maximum
- Unfinished carts (reminders): 90 days
6. Recipients
Payment providers (Viva Wallet), delivery providers, hosting provider. No data is sold to third parties. Meta Platforms Ireland Ltd. (advertising pixel), only if you consent.
7. Your Rights
Right of access, rectification, erasure, restriction, portability, and objection. Contact: claire@aurumaris.fr
8. Cookies
Strictly necessary cookies: session (cart, sign-in) and storing your cookie choice (6 months). Only with your consent: Meta pixel (Facebook, Instagram) to measure the effectiveness of our advertising (_fbp and _fbc cookies, 90 days maximum). You can change your choice at any time using the “Manage cookies” link at the bottom of the page.
9. Security
HTTPS/TLS encryption, strict access control.
10. Complaints
CNPD, 15 Boulevard du Jazz, L-4370 Belvaux, Luxembourg.